Shipping and Handling
Shipping & Handling
At Truevale, we believe wellness should be stress-free from start to finish and that includes shipping. That’s why we proudly offer FREE SHIPPING on all orders, every day, with no minimum spend.
Where We Ship
We ship to customers all around the globe. Whether you’re ordering from the city or the countryside, our wellness gadgets are delivered straight to you.
Because we work with internationally based warehouses, shipping routes and times may vary depending on your location.
Shipping Costs
- Free Standard Shipping: Always included, no hidden fees.
- Expedited or priority shipping options may be available at checkout for an additional fee if you’d like your items sooner.
Processing Time
- As soon as we receive your payment, we immediately dispatch your order to our suppliers for order verification, tailoring, quality check and packaging
- Orders are processed within 1–2 business days.
- Once shipped, you’ll receive a tracking email to follow your order until it arrives shipped free of charge.
Please note that while majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases
Estimated Delivery Times
- Standard Shipping (Free): 7–14 business days
(Delivery times may vary by location and carrier conditions.)
Handling & Packaging
Every order is carefully packaged to ensure your sleep aids, stress relief tools, and aromatherapy products arrive safely. And yes shipping stays free no matter how big or small your order is.
Questions About Your Order
Need help with shipping or tracking? We’re just a message away.
Email us at support@truevaleshop.com or reach us via our Contact Us page.
Because your wellness journey should start stress-free, we’ll always cover the shipping no strings attached.